• Account information: phone number, name, and email address (when signing in with Google).
• Location: your location to set the delivery address, find nearby stores, and track the order/trip — only while the app is in use (we do not collect location in the background).
• Order data: your order details, addresses, and transaction and wallet history.
• Device information: device type and notification identifier (FCM token) to send order alerts.
• Camera & photos/videos: when you upload a profile picture, capture a delivery-proof photo, or record/watch reels and live streams, we access your camera and selected media to capture and share that content.
• Microphone & voice: when you broadcast or watch a live stream, or use the voice feature of the smart assistant (when enabled), we access your microphone to capture and stream your audio. Voice recordings sent to the assistant are processed to understand your request.
• Driver verification documents (only for those who register as a driver): national ID number and document (image), driving license number and images (both sides), a selfie photo, vehicle data with its image and registration document (type, plate, model, color), and — where applicable — insurance document and fleet contract. We request these to verify the driver's identity, eligibility, and service safety.

Anyone registering as a driver agrees to provide us with verification documents (ID, driving license, selfie, vehicle data and registration). We use them exclusively to verify that the driver is real and fit to work, to review their application before approval, and for safety and legal-compliance purposes.

These documents are stored securely, are not shown to customers or stores, and are not shared except with legally authorized authorities when necessary. A driver may request deletion of their documents by deleting their account or by contacting us.

As for stores, we do not request any documents from them inside the app; they are contracted through real-world agreements.

• Drivers and stores — to fulfill your order (name, address, and order contents).
• Google Firebase — for authentication (sign-in) and push notifications.
• Google Maps — for maps and location services.
• Cloudinary — for storing uploaded images and videos.
• Agora — for live video/audio streaming (reels & live rooms).
• OpenAI, Google (Gemini), and Anthropic — to process the smart assistant's text and voice requests, only when the assistant feature is enabled and used.